placetel CTI-Client Pro

The Placetel CTI-Client Pro is a software application developed by Global IP Telecommunications Ltd. It is a desktop integration tool that allows users to manage their phone calls directly from their computer.

Using the Placetel CTI-Client Pro, users can make and receive calls, manage call transfers, hold and resume calls, and initiate conference calls. The application provides users with a detailed call history and allows them to access their address book to quickly make calls.

One of the notable features of the Placetel CTI-Client Pro is its ability to integrate with popular CRM software such as Salesforce, SugarCRM, and Zoho CRM. This integration allows users to synchronize their contact database and use the application to make calls directly from the CRM contact records.

Another useful feature is the application's customizable call routing capabilities. Users can create rules that dictate how incoming calls are handled, for example, forward calls to voicemail or route calls to specific extensions within their organization.

The Placetel CTI-Client Pro offers a user-friendly interface that can be easily configured according to a user's personal preferences. The application is compatible with both Windows and macOS operating systems and can be used with most VoIP systems that support the SIP protocol.

The Placetel CTI-Client Pro offers users an efficient way to manage their phone communications from their computer while enjoying a range of features that help streamline call handling and improve productivity.