placetel CTI-Client Pro

Global IP Telecommunications Ltd. ❘ Commercial ❘
Windows

Streamline Your Communication with Placetel CTI-Client Pro

Peter Salakani

12/29/2024

Placetel CTI-Client Pro offers seamless integration for businesses seeking to enhance their communication efficiency with advanced call handling features.

The Placetel CTI-Client Pro is a software application developed by Global IP Telecommunications Ltd. It is a desktop integration tool that allows users to manage their phone calls directly from their computer.

Using the Placetel CTI-Client Pro, users can make and receive calls, manage call transfers, hold and resume calls, and initiate conference calls. The application provides users with a detailed call history and allows them to access their address book to quickly make calls.

One of the notable features of the Placetel CTI-Client Pro is its ability to integrate with popular CRM software such as Salesforce, SugarCRM, and Zoho CRM. This integration allows users to synchronize their contact database and use the application to make calls directly from the CRM contact records.

Another useful feature is the application's customizable call routing capabilities. Users can create rules that dictate how incoming calls are handled, for example, forward calls to voicemail or route calls to specific extensions within their organization.

The Placetel CTI-Client Pro offers a user-friendly interface that can be easily configured according to a user's personal preferences. The application is compatible with both Windows and macOS operating systems and can be used with most VoIP systems that support the SIP protocol.

The Placetel CTI-Client Pro offers users an efficient way to manage their phone communications from their computer while enjoying a range of features that help streamline call handling and improve productivity.

Overview

placetel CTI-Client Pro is a Commercial software in the category Communications developed by Global IP Telecommunications Ltd..

The latest version of placetel CTI-Client Pro is currently unknown. It was initially added to our database on 09/28/2014.

placetel CTI-Client Pro runs on the following operating systems: Windows.

placetel CTI-Client Pro has not been rated by our users yet.

Pros

Easy integration with PBX systems
Provides detailed call analytics and reporting
Offers call recording and monitoring functionality
Customizable user interface to fit specific business needs
Supports various communication channels such as voice, video, and chat

Cons

May have a learning curve for non-technical users
Requires a stable internet connection for optimal performance
May be expensive for small businesses with limited budgets
Compatibility may be an issue with certain PBX systems

FAQ

What is placetel CTI-Client Pro?

placetel CTI-Client Pro is a software developed by Global IP Telecommunications Ltd. It is a computer telephony integration (CTI) client that allows users to integrate their telephone system with their computer for enhanced call control and management.

What are the main features of placetel CTI-Client Pro?

placetel CTI-Client Pro offers features such as click-to-dial functionality, call notifications, call history tracking, presence management, screen pop-ups for incoming calls, call recording, and integration with CRM systems.

Which operating systems does placetel CTI-Client Pro support?

placetel CTI-Client Pro supports Windows operating systems including Windows 7, Windows 8, and Windows 10.

Is placetel CTI-Client Pro compatible with any telephone system?

placetel CTI-Client Pro is compatible with various telephone systems including Placetel Cloud PBX and other SIP-based PBX systems.

Can I make and receive calls using placetel CTI-Client Pro?

Yes, placetel CTI-Client Pro allows you to make and receive calls directly from your computer using the integrated softphone functionality.

Does placetel CTI-Client Pro support call recording?

Yes, placetel CTI-Client Pro has built-in call recording features which allow you to record your calls for future reference or compliance purposes.

Can I integrate placetel CTI-Client Pro with my CRM system?

Yes, placetel CTI-Client Pro offers integration capabilities with popular CRM systems such as Salesforce, Microsoft Dynamics CRM, and SugarCRM.

Does placetel CTI-Client Pro provide call notifications?

Yes, placetel CTI-Client Pro provides real-time call notifications on your computer screen, allowing you to quickly identify incoming calls and manage them efficiently.

Are there any additional costs associated with using placetel CTI-Client Pro?

Additional costs may apply depending on your subscription plan and the specific features you require. It is recommended to consult with your placetel service provider for detailed pricing information.

Is technical support available for placetel CTI-Client Pro?

Yes, Global IP Telecommunications Ltd. provides technical support for placetel CTI-Client Pro. You can reach out to their support team for assistance with any related issues or inquiries.

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

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